At IMMI, we strive to bring customer satisfaction to those who use our products. However, if you or your company have had any problems with our line of products, we would like to hear about it. Please see if our “Product Support” can answer any questions you may have. If it does not, please feel free to contact us.

Trade Image Library
Sales Polices
Technical Information
Instruction Sheets
Warnings

Sales Polices

Warranty
IMMI provides a limited warranty, covering defects in workmanship and material for one year from date of purchase / invoice. IMMI will replace product without charge, or refund purchase price, at our option, on any products found to be defective in material or workmanship during this period. This warranty does not apply to any product which IMMI deems subject to abuse, misuse, accident, alteration, negligence, or unauthorized repair. The duration of all other express and implied warranties, including any implied warranty of merchantability or fitness for a purpose, is limited to one year from date of purchase. This warranty is not transferable.

Since the application of IMMI products are beyond IMMI’s contol, IMMI’s liability, and the purchaser’s sole remedy relating to the installation, application, or use of IMMI’s product, shall be strictly limited to recovery of its purchase price, and shall under no circumstances include recovery of any other direct, indirect, or consequential damages, whether based on damage to or loss of profits, cargo, vehicle, or any other damages.

To make a warranty claim, contact us at the phone number / address listed on the “Contact” section of the web site and follow instructions that will be provided. Any returned product that is replaced or refunded becomes the property of IMMI. Purchaser shall be responsible for any shipping costs to IMMI. Please retain your purchase receipt to verify date of purchase in order for warranty claim to be honored.

Customer Returns
Return the product where purchased or contact us for specific product returns information.

Retailer/Trade Returns
Return the product where purchased or contact the IMMI Outdoor office for more information. All product returns must have an RMA # (Return Material Authorization), which can be obtained by contacting the IMMI Outdoor office. Non-Defective Product Returns: IMMI will not accept non-defective returns, unless due to some fault of IMMI. Non-defective returns will be subject to a minimum 25% handling charge, or will be returned to customer at customer’s expense. Defective Product Returns: Credit will not be given without written authorization. Return requests must be faxed or mailed to our office, and must include an itemized list of materials to be returned, reasons for return, and the date and number of IMMI’s invoice. Approved authorizations will be signed and returned to customer with RMA#, and must be included in return shipment for proper and timely credit to be given.

Prices
Please contact the IMMI Outdoor office, or your sales representative, to obtain current pricing. Prices apply to standard case quantities only. Orders will be rounded to the nearest standard case quantity. For end-users, please check the “Where to Buy” section of the web site or contact the IMMI Outdoor office for a sales associate to direct you where to purchase.

Technical Information

Breaking Strength
Unless otherwise noted, all rated capacity information refers to the product’s breaking strength, or force required to cause significant permanent distortion of a component (whichever is less), in a straight tensile test. The weakest link of any assembly determines the product’s breaking strength. For this reason, it is important that attachment points be of equal or greater strength than the product in use to maintain the rated capacity of the product.

Safe Working Load
The safe working load limit of a component or tie-down assembly is 1/3 of the product’s rated capacity (breaking strength). Do not exceed the safe working load limit of any product.

Rated Capacity
Unless otherwise noted, all rated capacity information refers to the product’s breaking strength, or force required to cause significant permanent distortion of a component (whichever is less), in a straight tensile test. The weakest link of any assembly determines the product’s breaking strength. For this reason, it is important that attachment points be of equal or greater strength than the product in use to maintain the rated capacity of the product.

Cautions / Warnings
It is the responsibility of the user to determine strength requirements for their specific applications, as well as the safe working load limit of the tie-down component or tie-down assembly they are using. Stated rated capacities are for products in new condition. Age, wear and damage to webbing or components shall result in a loss of rated capacity (breaking strength). Never attempt to use a worn or damaged tie-down assembly. Inspect each product before each use and immediately replace any worn or damaged products. For effective operation, and to avoid serious injury, read and comply with all instructions and cautions found on IMMI packaging and products.

Part Numbers
All part numbers displayed in this catalog reflect retail packaged products, unless otherwise noted as bulk packaged. To obtain bulk OEM part numbers, please contact the IMMI Outdoor office.

Specifications
Product specifications shown are subject to change without notice, as IMMI continually updates product lines through design improvements and new product models.

Rotational Hardware (CargoBuckle)
Rotational hardware is included with each CargoBuckle G2 Retractable Tie-Down System. This allows for left and right positioning while mounting the tie-down permanently.

Instruction Sheets

CargoBuckle

CargoBuckle G3 Installation Instructions

BoatBuckle

Kwik-Lok Buckle threading instructions
BoatBuckle Retractor installation instructions
RodBuckle Gunwale or Deck Mounting Instructions
RodBuckle Concealed Mount Conversion Kit Instructions
Ratchet Strap Instructions